Reviews
Rated 4.9 by 794 customers
Most of the work we do in North County San Diego comes from someone who has had us out before, or from a neighbor of theirs. That is the only marketing this trade really has.
Reviews
I had the old 600 series written off and was pricing replacements. He said the sealed system was healthy and it came down to an evaporator fan and a gasket that had stopped pulling. The kitchen was built around that cabinet, so that mattered.
- ★★★★★
Our Sub-Zero freezer stopped working overnight. We called and had a technician at our Fallbrook home within hours. The repair was fast and professional—saved our entire freezer contents!" - Jennifer M., Fallbrook
- ★★★★★
Excellent service in Valley Center. The technician quickly diagnosed a sealed system issue in our built-in refrigerator and provided a clear, reasonable estimate. Highly recommended." - David L., Valley Center
What people actually comment on
Almost never the repair itself — a working refrigerator is what was expected. What comes up again and again is the part around it: that the arrival window was real, that the price quoted was the price charged, and that the technician explained what had failed rather than presenting a total.
The second thing is that the appliance was serviced where it stood. Built-in units are fitted into cabinetry, often with stone worktops and panelled doors around them, and dragging one out to look at it risks more than the fault ever did. On this equipment the condenser is reached through the grille and the sealed system is designed for access in place.
Repairs that did not happen
Some of these reviews are for visits where nothing was replaced: a door seal reseated, a drain cleared, a filter that had never been changed. It is worth saying plainly that a diagnosis which ends in "this does not need a part" is a successful visit, and it is charged as a diagnosis rather than a repair.
Appliance down in North County San Diego?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.